How to change my Peacock subscription?

How to Change Your Peacock Subscription? A Step-by-Step Guide

Peacock is a popular streaming service offered by NBCUniversal that provides access to a vast library of TV shows, movies, and original content. But, sometimes, you might find yourself thinking, "I no longer need or want my Peacock subscription." Worry not! In this article, we’ll walk you through the step-by-step process to cancel or modify your Peacock subscription.

How to Change Your Peacock Subscription? A Quick Guide

Before we dive into the details, here’s a quick rundown of the process:

  • Stop, pause, or cancel your subscription
  • Update your payment information (if necessary)
  • Confirm your changes

Now, let’s get into the nitty-gritty details.

Stopping or Cancelling Your Peacock Subscription

To stop or cancel your Peacock subscription, follow these steps:

Method 1: Cancel through the Peacock Website

  1. Sign in to your Peacock account on the official website (www.peacock.com).
  2. Click on your profile icon in the top-right corner of the page.
  3. Select "Account" from the dropdown menu.
  4. Click on "Account Settings" and then "Subscription".
  5. Choose "Cancel Subscription" and confirm by clicking "Submit".

Method 2: Cancel through the Peacock Mobile App

  1. Open the Peacock app on your mobile device.
  2. Tap on the three horizontal lines (Menu button) in the top-left corner.
  3. Select "Account" from the dropdown menu.
  4. Tap on "Subscription" and then "Manage Subscription".
  5. Choose "Cancel Subscription" and confirm by tapping "Confirm".

Pausing Your Subscription

If you’re not ready to cancel your subscription entirely, you can pause it. This will stop your billing and free up your account for future use. To pause your Peacock subscription:

  1. Follow the same steps as above (Methods 1 or 2).
  2. Choose "Pause Subscription" instead of "Cancel Subscription".

Update Your Payment Information (If Necessary)

If you’re canceling or pausing your subscription, you may need to update your payment information to avoid any future charges. To do so:

  1. Follow the same steps as above (Methods 1 or 2).
  2. Click or tap on "Edit Payment Method" next to your subscription status.
  3. Update your payment information according to your desired settings.

Confirm Your Changes

To confirm your changes, you’ll receive an email from Peacock. Make sure to check your email address for any updates or notifications regarding your subscription status.

What Happens When You Cancel or Pause Your Subscription?

  • Immediate Cancellation: If you cancel your subscription, your access to Peacock will be terminated, and you won’t be able to access any content.
  • Paused Subscription: If you pause your subscription, you won’t be able to access content, but you can resume your subscription at a later time without incurring any additional fees.
  • Refunds: If you’re entitled to a refund, it will be processed as per your payment method’s refund policy.

Frequently Asked Questions (FAQs)

  • What happens to my saved shows and content after cancellation?: You may still be able to access any downloaded content locally, but you won’t have access to new episodes or content updates.
  • Can I negotiate a refund?: Contact Peacock’s customer support to discuss any refund or prorated balance.
  • Can I re-subscribe?: Yes, you can re-subscribe to Peacock at any time by following the sign-up process.

Conclusion

Changing your Peacock subscription is a straightforward process, and we hope this guide has helped walk you through the steps. Remember to carefully review your settings and confirm any changes to avoid any potential issues. If you have any further questions or concerns, feel free to reach out to Peacock’s customer support for assistance.

Table: Peacock Subscription Plans and Pricing

Plan Price Ads Content
Peacock Free Free Yes Limited selection
Peacock Tier 1 $4.99/month Yes Standard selection
Peacock Tier 2 $9.99/month No Premium selection
Peacock Tier 3 $12.99/month No Full library

Additional Tips and Tricks

  • Keep an eye on your subscription renewal date to avoid any unwanted charges.
  • Set a reminder to review and update your subscription as needed.
  • Check your email for updates on your subscription status and any promotional offers.

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