How to Cancel JotForm Subscription: A Step-by-Step Guide
JotForm is a popular online form builder that allows users to create custom forms for various purposes, such as surveys, lead generation, and e-commerce. With its user-friendly interface and affordable pricing plans, JotForm has become a go-to choice for businesses and individuals alike. However, like any other subscription-based service, JotForm requires a monthly or annual payment to continue using its features. In this article, we will guide you through the process of canceling your JotForm subscription.
Understanding Your JotForm Subscription
Before we dive into the cancellation process, it’s essential to understand your current subscription status. Here’s a table summarizing your JotForm subscription details:
| Plan | Monthly | Annual |
|---|---|---|
| JotForm Pro | $19.99 | $199.88 |
| JotForm Business | $49.99 | $499.88 |
| JotForm Unlimited | $99.99 | $999.88 |
Step-by-Step Guide to Canceling Your JotForm Subscription
Now that you have an idea of your current subscription status, let’s move on to the cancellation process.
Step 1: Log in to Your JotForm Account
To cancel your JotForm subscription, you need to log in to your account. Here’s how:
- Go to the JotForm website (www.jotform.com) and click on the "Sign Up" or "Sign In" button.
- Enter your email address and password to log in to your account.
Step 2: Navigate to Your Subscription Details
Once you’re logged in, navigate to your subscription details by clicking on the "Account" or "Settings" button.
- Click on the "Subscription" or "Billing" tab.
- Select the plan you want to cancel from the list of available plans.
Step 3: Confirm Your Cancellation
After selecting your plan, confirm your cancellation by clicking on the "Cancel Subscription" button.
- You will receive a confirmation email from JotForm, which will include a link to cancel your subscription.
- Make sure to click on the link to proceed with the cancellation process.
Step 4: Receive Your Cancellation Confirmation
After confirming your cancellation, you should receive a confirmation email from JotForm. This email will include a link to your cancellation confirmation page.
- Click on the link to view your cancellation confirmation page.
- Review your cancellation details, including the date and amount of your subscription.
Additional Tips and Considerations
Here are some additional tips and considerations to keep in mind when canceling your JotForm subscription:
- Cancellation Period: JotForm offers a 30-day cancellation period, during which you can cancel your subscription without penalty.
- Refund Policy: JotForm provides a 30-day money-back guarantee, which means you can get a full refund if you’re not satisfied with your subscription.
- Support: If you encounter any issues during the cancellation process, you can contact JotForm’s support team for assistance.
Conclusion
Canceling your JotForm subscription is a straightforward process that can be completed in a few steps. By following the steps outlined in this article, you can easily cancel your subscription and avoid any potential penalties or fees. Remember to review your cancellation details carefully and confirm your cancellation with JotForm’s support team if needed.
FAQs
- Q: Can I cancel my JotForm subscription at any time?
A: Yes, you can cancel your JotForm subscription at any time, but you must do so within the 30-day cancellation period. - Q: Will I receive a refund if I cancel my subscription?
A: Yes, JotForm provides a 30-day money-back guarantee, which means you can get a full refund if you’re not satisfied with your subscription. - Q: Can I cancel my JotForm subscription if I’ve already paid for a month?
A: Yes, you can cancel your JotForm subscription at any time, even if you’ve already paid for a month.