How Long is the Warranty on Fitbit?
When it comes to purchasing a Fitbit device, one of the most important questions that comes to mind is the warranty period. How long is the warranty on Fitbit, and what does it cover? In this article, we will delve into the details of Fitbit’s warranty policy and what you can expect.
Direct Answer: How Long is the Warranty on Fitbit?
The warranty period for Fitbit devices varies depending on the model and region. Here is an overview of the standard warranty periods for different Fitbit devices:
| Device | Standard Warranty Period |
|---|---|
| Fitbit Inspire, Fitbit Inspire HR, Fitbit Charge 3, Fitbit Charge 4 | 1 year |
| Fitbit Charge 2, Fitbit Charge 1 | 2 years |
| Fitbit Alta, Fitbit Alta HR, Fitbit Flex, Fitbit Zip | 2 years |
| Fitbit Ionic, Fitbit Versa | 2 years |
| Fitbit Ionic, Fitbit Versa 2 | 2 years |
| Fitbit Sense, Fitbit Luxe | 2 years |
What is Covered Under the Warranty?
What is Excluded from the Warranty?
- Normal wear and tear: The warranty does not cover wear and tear, scratches, or damage caused by normal use.
- Accidental damage: The warranty does not cover damage caused by accidents, such as dropping or damaging the device.
- Commercial use: The warranty does not cover devices used for commercial purposes.
- Non-Fitbit accessories: The warranty does not cover any non-Fitbit accessories, such as bands or chargers.
How to Activate and Register Your Fitbit Device?
To activate and register your Fitbit device, follow these steps:
- Download and install the Fitbit app on your device.
- Charge your Fitbit device and sync it to the app.
- Create a Fitbit account or log in if you already have one.
- Follow the in-app prompts to complete the registration process.
What to Do in Case of a Warranty Claim?
If you need to make a warranty claim, follow these steps:
- Contact Fitbit’s customer support team through phone or email.
- Provide all necessary information about your device, including the serial number, purchase date, and reason for the claim.
- Fitbit’s team will guide you through the process of repairing or replacing your device.
Additional Tips and FAQs
- Warranty extension: Fitbit offers extended warranty plans for an additional fee. Contact their customer support team for more information.
- Price of replacement: Fitbit may charge a fee for replacement or repair costs, which may vary depending on the device and location.
- Return policy: Fitbit has a 30-day return policy, during which you can return or exchange your device if you’re not satisfied.
Conclusion
In conclusion, the warranty period for Fitbit devices varies depending on the model and region. It’s essential to understand what is covered and what is excluded from the warranty. By following the steps to activate and register your device, you can ensure that you’re covered in case of any issues. Additionally, knowing what to do in case of a warranty claim and understanding the additional tips and FAQs can help you make the most of your Fitbit experience.
References
- Fitbit Support Center. (n.d.). Warranty Information. Retrieved from https://lb.fitbit.com/service/warranty
- Fitbit. (n.d.). Fitbit Warranty Policy. Retrieved from https://www.fitbit.com/press/warranty
- Fitbit Community. (n.d.). Warranty and Return Policy. Retrieved from https://community.fitbit.com/t/warranty-and-return-policy/23538