How to Reset Your Samsung Phone: A Step-by-Step Guide
Before You Begin
- Make sure you have the correct cable and any necessary instructions from Samsung’s support website.
- Back up your data to prevent loss in case something goes wrong during the reset process.
Method 1: Factory Reset (Also Known as "Wipe All Data and Settings")
- Go to Settings > General Management > Backup & Reset.
- Tap on Wipe all data.
- Select Reset phone.
- Enter your Password (if prompted).
- Tap on OK.
Method 2: Recovery Mode
- Connect your phone to a computer using a USB cable.
- Press and hold the Power button and the Volume Down button simultaneously for at least 10 seconds.
- Release the Power button but keep holding the Volume Down button for another 5 seconds.
- Your phone will now enter Recovery Mode.
- Press and hold the Volume Up button until the Samsung logo appears.
Method 3: Digital Recovery
- Connect your phone to a computer using a USB cable.
- On your computer, open the Windows Run dialog box by pressing Windows + R and typing
recoveryweb.exe. - Launch the Samsung Digital Recovery app and follow the on-screen instructions.
- You will be prompted to enter your IMEI number and confirm your Wi-Fi network.
- If everything is set up correctly, your phone will download the necessary files and reset.
Significant Information
- Don’t use your phone’s cellular data during the reset process to prevent accidental transactions or data loss.
- Make sure you have a backup of your data before resetting your phone to prevent loss of important information.
- Resetting your phone will erase all content and settings. You will need to set up your phone again.
Additional Tips
- Factory reset is the recommended method for many users, as it allows you to restore your phone to its original settings and remove any malware or viruses.
- If you have a personal device lock screen, you may need to reset it separately before resetting your phone.
- If you have a phone that’s been affected by Android updates, you may need to use the Original Equipment Manufacturer (OEM) recovery** method to reset your phone.
Table: Steps for Factory Reset
| Step | Instructions |
|---|---|
| 1 | Go to Settings > General Management > Backup & Reset |
| 2 | Tap on Wipe all data |
| 3 | Select Reset phone |
| 4 | Enter your Password (if prompted) |
| 5 | Tap on OK |
Table: Steps for Recovery Mode
| Step | Instructions |
|---|---|
| 1 | Connect your phone to a computer using a USB cable |
| 2 | Press and hold the Power button and the Volume Down button simultaneously for at least 10 seconds |
| 3 | Release the Power button but keep holding the Volume Down button for another 5 seconds |
| 4 | Your phone will now enter Recovery Mode |
| 5 | Press and hold the Volume Up button until the Samsung logo appears |
Table: Steps for Digital Recovery
| Step | Instructions |
|---|---|
| 1 | Connect your phone to a computer using a USB cable |
| 2 | Open the Windows Run dialog box by pressing Windows + R and typing recoveryweb.exe |
| 3 | Launch the Samsung Digital Recovery app and follow the on-screen instructions |
| 4 | You will be prompted to enter your IMEI number and confirm your Wi-Fi network |
| 5 | If everything is set up correctly, your phone will download the necessary files and reset |
Conclusion
Resetting your Samsung phone can be a helpful troubleshooting step, especially if you’re experiencing issues with your phone. By following these steps, you can restore your phone to its original settings and remove any malware or viruses that may have affected it. Remember to make sure you have a backup of your data before resetting your phone to prevent loss of important information.